Communicating effectively is a critical component to a supervisor’s success. As a construction supervisor, you spend a significant amount of time in interpersonal situations, leading others to move a project along and get work done. Good communication can increase performance and reduce conflicts, helping you become a successful leader.
Great Communicators Make Great Supervisors focuses on developing strong and clear communication strategies that will help you improve your listening, your message, and your delivery. You will explore powerful active listening techniques, and the value of non-verbal communications. During this session, you will also learn how to deliver a message with impact to get the results you want, how to provide constructive feedback to your employees and what pitfalls to avoid, negotiation strategies that result in a win-win outcome, and the basics of written communication in construction. This session will wrap up with a review of common communication blunders and potential barriers to communication success.
For the complete BST schedule, click here: BST Schedule 2019
Facilitated by: Wendy Hofford, HR Director / Safety Officer, Nor-Tec Group and Mikkelsen-Coward & Co., Ltd.
Wendy is a Director of Human Resources, holds a designation as a National Construction Safety Officer, is a certified speaker, trainer, and mentor with the John Maxwell Team and the Gallup Strengths Organization, and also has a diploma in Adult Education. She is also an active member of Canadian Association of Professional Speakers (CAPS), holds a seat on the Advisory Committee for the Construction Safety Association of Manitoba (CSAM), and is the founder and facilitiator of Motivating Inspirational Leaders to Excellence (MILE) leadership group.
As a “Grow Advisor”, Wendy shares her passion for growing people, growing results!