BST: Coaching Skills for Supervisors


Are you eager to involve employees as much as possible in your own performance management? Coaching gives supervisors the skills to reinforce good performance and address poor  performance. Coaching is tough on the problem but not tough on the person and that is why it works.

Coaching Skills for Supervisors will help you build the skills you need to effectively coach others regardless of the circumstance, the time available, the employee, or the performance. This module will allow you to consider how to apply these skills in construction. Supervision can be challenging and coaching allows you to place the responsibility where the responsibility lies, with the employee.


  • The qualities of a coach.
  • The benefits of coaching.
  • The essential skills you need to coach others.
  • How to define performance by identifying behaviours.
  • How to coach good performance.
  • How to coach performance shortfalls.
  • A coaching model that will help you address poor performance.
  • How to deal with defensive behaviours.
  • How to build your coaching competencies through practice opportunities.


Facilitated by: Randy Bowles, Senior Manager, Field Operations, Manshield Construction

Randy Bowles, B.A., GSC, is Manshield Construction’s Senior Manager – Field Operations, whose duties extend through Manitoba, Saskatchewan and into Alberta. Randy has more than 10 years in the industry as a project superintendent involved with many different projects from commercial, renovation, commercial residential, and institutional. His current role with Manshield is to provide supervision, mentoring, training, and leadership to all of Manshield’s project superintendents and associated field operations staff, while also being responsible for the formulation of innovative business development strategies, and creating productive and sustainable relationships towards driving client growth. Randy is consistently involved with proactive strategic planning and construction methodology reviews for all of Manshield’s projects and is responsible for developing and implementing the Quality Control plan used by Manshield Construction on a national scale. As a Gold Seal Champion, Randy is also heavily involved in the continued education of the field operations staff, striving to nurture a knowledgeable and efficient field staff to meet the growing demands and expectations of clientele.

  • November 13, 2018
    8:30 am - 4:00 pm
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Venue:   Winnipeg Construction Association - Burnell Room

1447 Waverley St., Winnipeg, Manitoba, Canada, R3T 0P7