Communicating effectively is a critical component to a supervisor’s success. As a construction supervisor, you spend a significant amount of time each day in interpersonal situations, leading others to move a project along and get work done. Good communication can reduce performance problems and conflicts and help you become a successful leader.
Great Communicators Make Great Supervisors focuses on developing strong and clear communication strategies that will help you improve your listening, your message and your delivery. You will explore powerful active listening techniques, and the value of non-verbal communications. During the course, you will also learn how to deliver a message with impact to get the results you want, how to provide constructive feedback to your employees and what pitfalls to avoid, negotiation strategies that result in a win-win outcome, and the basics of written communication in construction. This course will wrap up with a review of common communication blunders and potential barriers to communication success.